The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Tips to extend the life of your soap
Place your soap in a bowl that will drain (not flat on the tile or in a non-draining bowl!) And make sure it doesn't get wet between uses. This is optional, but it will definitely help your soap last longer
My soaps mature 4 to 6 weeks open on the shelf so that they can dry well. My pure olive oil soap needs to mature for at least 6 months or more.
I use titanium dioxide to lighten the soap, depending on the raw materials, the natural soap can be green, yellow or brown. In nature, titanium dioxide is widespread in the form of the minerals rutile and ilmenite (together with iron). Titanium dioxide is non-toxic and not harmful to water.
All of my natural soaps are suitable for dry skin. Milk soaps in particular are ideal for dry skin.
Definitely no. Natural soaps (please do not confuse them with industrial soaps) are always basic. The pH value is 8.5 - 10. This is absolutely harmless to our skin. Amniotic fluid. E.g. has a pH value of 8.5 and let's be honest, is there a more beautiful and softer skin than baby skin?
NaOH aka caustic soda or sodium hydroxide is an essential ingredient in soap production. Our lye is made from common table salt dissolved in water, and electrodes add electricity to the mixture, creating chloride, hydrogen and lye. This material has been used in natural soap production for centuries. When used correctly, it can help make safe natural products. However, according to European cosmetic laws, you will not find sodium hydroxide on our labels as it is not included in the end products.
Yeah sure! Children in particular benefit from the mild cleaning and natural care
Yes, of course I can. Just contact me directly, then we can discuss it.
Ja ich versende auch in andere Länder. Leider kann ich dies nicht kostenlos anbieten!
Es können Zölle und Einfuhrgebühren fällig werden. Bitte informiert euch über die gesetzlichen Bedienungen in eurem Land.
It is very different. Raw materials such as rapeseed oil, sunflower oil, hemp oil, goat and sheep milk, honey, herbs and plants come from Switzerland.
Well-known raw materials such as coconut oil, shea butter, babassu oil, olive oil, grape seed oil etc. are often very transparent and easily traceable (fair trade etc.) available from wholesalers in the respective country. I don't use palm oil.
I try to avoid other raw materials or to reduce their consumption. Often I have to rely on my feelings. Transparency is important to me so that I and my customers can decide yes or no.